Great service, Cristie Stocking was very efficient in setting up our service at 55,000 miles. The service was very complete and found some items that needed attention. Cristie was good at informing us of additional service and added cost. Cristie , as well as all the staff we had contact with were very friendly and courteous. Very pleased with this dealer.
Tyler Meyers and Lee Dotson are the best! I went to three or four different dealerships before going an hour out of my way to get here, and they definitely made it worth while. I've never been so happy with service and quality and I hope to be dealing with them again soon for my next purchase :) Thanks for my new car!
I am very disappointed with my recent visit to Stoops to get my oil changed. I visited on 11/2/2017 for an oil change. I was told after they inspected my car that I need a balance and an alignment as well as had suspension issues, power steering issues and another component replaced and they quoted me a repair cost of $2200. I paid for my oil change and left. I took my car to another auto repair shop and told them to look at all of the things listed that Stoops claimed needed immediate attention. The auto shop told me that all I needed was an alignment. They told me my power steering was fine, my engine was fine and my front end was fine. I realized that Stoops tried to get me to do a lot of unnecessary repairs. I will NEVER go there for any other service again.
Easy to work with and great dealership. Buying a car is fruatrating, our sales rep Bob Barker made it simple and everyone was laid back. They got me the best rates on a loan too. Im so glad I made the trip out there because it was absolutely worth it!
I just had the best buying experience of my life at Stoops Buick in Plainfield. My Salesman, Steve Willett, was such a pleasure to work with and I am so happy with all that he did to help me get into my Terrain. I would be the first to recommend him and Stoops if you are looking for a new car. I can't say too many good things about Steve.
Stoops Buick Gmc is a US Car Dealer based in Plainfield, Indiana. Stoops Buick Gmc is located at 1251 Quaker Blvd, Plainfield, IN 46168, USA.
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