The check out line is very back wards , it’s hard for people to go in when people are trying to come out as well. The girl at the register named venus did a great job at helping me figure out what balloons to get for my daughters birthday. Great customer service! I will definetly be coming again soon for my sons birthday !
Lots of people working (@ least 2 people making the shelves look nice, 3 people up front), but only 1 register open. They had the way to get to the register blocked one direction. You had to enter where people were trying to get out.
The staff was rude including management. I was unhappy about the whole experience.
Went to buy large number balloons in silver or black after checking that they were in stock online. When we got there they only had gold. When asking if they could call another store the employee helping us, Jada, proceeded to roll her eyes and was continuously rude. Would not recommend this store due to its lack of customer service and cleanliness.
If there was another option I would use it. Sometimes you find that person that's happy to help and make your party a success but normally that's not the case as the staff seems not happy to be at work. They usually have a good selection but the prices are high compared to internet options. So the only reason that I typically shop here is to get helium balloons filled.
Party City is a US Food place based in Plainfield, Indiana. Party City is located at 2609 E Main St, Plainfield, IN 46168, USA.
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