They pressure you into a contract that you cannot cancel. When I called the first time, they answered the phone with the Avon location even though I thought I called the Plainfield location. I set up an appointment and went to Avon but I had actually called the Plainfield location. They said they have associates that are in both locations so sometimes they answer the phone wrong. So I was sent to the Plainfield location with more driving and was late and the appointment was cut short. I'm not happy with the services but what am I suppose to do. I felt forced to sign the contract and I have to pay the full amount even if I don't get the messages. I totally regret calling them
Fight over everything like a parking spot
Not happy. Scheduled a couples massage for out of town guests and after confirming, they cancelled the morning of the appointment. I understand folks get sick but in a case like this, especially when a couples massage is not really a "routine" thing, they should have someone that could step up to fill in. I've been to multiple spas and I honestly feel like a "franchise" spa equates to mediocre services. Massage Envy is the Taco Bell of spas.. If you want the real thing-go authentic.
DO NOT and i mean DO NOT sign a contract with these people. This is nothing other then a credit card scam. They will cancel your appointments without your knowledge. They have almost no appointments available. But they are happy to keep billing your card. Staff is extremely rude to boot.
Massage Envy is a US Spa based in Plainfield, Indiana. Massage Envy is located at 2683 E Main St, Plainfield, IN 46168, USA.
Please contact with Massage Envy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Massage Envy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.