Good
two weeks ago I bought a shirt and after the first wash appeared a hole, when I went to the store to request I changed the shirt for another because of the poor quality, obviously no longer had the ticket, the manager refused to make me the change and told me I could buy another !!! I did not want to get my money back, I just wanted to change my shoddy shirt !! So I preferred to go to the H & M store across the street to spend that money on a better quality !!
Terrible customer service at this store. Called to ask about exchanging an item with tags attached but misplaced receipt and was met with nothing but excuses. Called the store in Castleton, nothing but kindness and a willingness to help. Plainfield needs to get their priorities straight.
Forever 21 is a US Clothing Store based in Plainfield, Indiana. Forever 21 is located at 2499 Perry Crossing Way, Plainfield, IN 46168, USA.
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