The manager, Jason, was incredibly helpful as we searched for products that would match our needs without breaking the bank. He also explained the benefits of the products we will likely upgrade to as we grow. We were referred to Amar (please forgive if it's spelled wrong) for the tech packages we chose and he was just as pleasant and informative. Thank you!
Great looking new store in a great location. Super helpful people. Keep up the great work Staples!
Horrible service, associate couldn't cut correct lines resulting in multiple trips on Christmas Eve to get a proper product, only to result in the manager telling me "well, at least you don't have to work" who then promptly left the store to go to lunch. Absolutely horrific service. Not recommended. If you need printing done, order online or find a different printer. Please do not give these people your money. I'd give 0 stars but Google won't let me.
I have a great experience every time I go to the location. The staff are friendly and helpful.
I went in to get some photos printed. The women at the counter started by saying that it would be about 4 hours until they got to my order. The flashdrive I gave them had all my photos named the sizes I needed them. She even printed out a sample of one of my photos. What she failed to tell me is that the larger photos, 12 x 12, would have to be printed on the larger printer because that's the only one that will bleed to the edge. She then quoted copies for all my photos only being a couple dollars, so I figured I would get some extras of each. I go the rest of the day without hearing from them. The next day I called to ask when they would be ready, as I was initially told it would be 4-5 hours. They were finished in the morning, and they failed to call me about it. Then when I get there I find out about the larger photos needing to be printed on the other printer, and that for each photo printed there it was $10. I would not have bought extra copies had I known that is how much they would be. The assistant manager was helpful, getting $30 off my total, but I still ended up spending $80 on photos that should have been half that price had someone just told me up front the issue I would have with larger photos. There was no pricing chart anywhere on or near the counter. I will not be printing photos there again, let alone ever shopping there again.
Staples is a US Electronics Store based in Plainfield, Indiana. Staples is located at 230 South Perry Road, Plainfield, IN 46168, USA.
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