Friendly and great customer service. We were having issues finding a bank to help us and pj was amazing and did what she could.
Very very rude customer service. I've banked with citizens for years now and I have to say Plainfield is the absolute worse customer service I have ever experienced. I'll stick with Monrovia and just take the drive rather than going here!
I really enjoy banking with Citizens. I find the employees friendly and very helpful. Would recommend this bank.
Awesome staff who will do anything to help you. They also treat their customers with respect and dignity.
I could not agree more about the poor customer service in the Plainfield branch. There is one teller in particular who is 'new' that has to be one of the rudest people I have ever seen. The past couple of times I have been in the Plainfield branch the employees there act like you are just an annoyance and you are putting them out. I have been banking there for over 25 years, but now looking to change where I bank. I refuse to be treated like that. Terrible customer service.
Citizens Bank is a US Bank based in Plainfield, Indiana. Citizens Bank is located at 2402 E Main St, Plainfield, IN 46168, USA.
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