Amazing experience. The staff were all really nice. Awesome rooms, too. Our room had a kitchen, unlike most hotel rooms. Sadly, I couldn't give it five stars. One of the beds was a very uncomfortable pull-out.
The room was smelly, toliet wasn't flushed when we got in after check in, pool was nasty, No vending machines, and we requested a room for 2 adults and 1 child. We got a full size bed and a sleeper sofa. Not happy
The breakfast was very good. Staff were knowledgeable and able to provide allergy information.
The first floor hallway looks fairly beat up, but the room I had itself was nice. I'm just not used to seeing Hilton properties with that much wear.
Great staff, great food, great hotel. The front desk staff went out if their way to help my kids have fun. We enjoyed the basketball hoop, and barbecue patio out back.
It's a good place to stay. The staff is friendly and helpful.
HORRIBLE EXPERIENCE...THE STAFF ELIZABETH WAS SO RUDE TO ME AND MY FAMILY. I'VE NEVER BEEN TREATED SO BADLY AT A HOTEL BEFORE. I UNDERSTAND PEOPLE HAVE BAD DAYS BUT YOU DON'T TAKE THAT OUT ON YOUR GUEST, NOT WHEN THEY PAY THE KIND OF MONEY WE PAID TO STAY HERE...SHE LIED AND SAID SOMEONE UNDER US COMPLAINED ABOUT NOISE AT 5:00 IN THE EVENING AND THE ONLY THING UNDER US WAS A LOBBY...LATER SHE ADMITTED SHE THAT SHE WAS JUST IRRITATED. WE HEARD HER TALKING BADLY ABOUT US TO OTHER CUSTOMERS. CAN'T HELP TO WONDER IF SHE TREATED US THIS WAY BECAUSE WE WASN'T HER COMPLEXION...BECAUSE AS WE SAT AND WATCHED HER INTERACTIONS WITH THOSE THAT WERE HER COMPLEXION SHE WAS EXTREMELY FRIENDLY TO THEM. THIS ISN'T THE FIRST TIME WE STAYED HERE BUT I WILL NEVER BOOK ANOTHER STAY AT A HOMEWOOD SUITE....WORST EXPERIENCE I'VE EVER HAD AT A HOTEL AND I MEAN EVER!!!!
Homewood Suites By Hilton Indianapolis Airport Plainfield is a US Lodging based in Plainfield, Indiana. Homewood Suites By Hilton Indianapolis Airport Plainfield is located at 2264 Perry Rd, Plainfield, IN 46168, USA.
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